Shareholder information
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Keeping people up to date with the latest investor information as soon as it is posted on the Croda website. Register here to receive these alerts.
Registrars
Link GroupCentral Square, 29 Wellington Street, Leeds, LS1 4DL
Tel: 0371 664 0300 (from UK)
+44 (0)371 664 0300 (from overseas)
Calls are charged at the standard geographic rate and will vary by provider. Calls outside the United Kingdom will be charged at the applicable international rate; lines are open 9.00am to 5.30pm, Monday to Friday excluding public holidays in England and Wales.
Fax: + 44 (0)1484 601512
Website: www.linkgroup.eu
Email: shareholderenquiries@linkgroup.co.uk
Shareholders can receive shareholder communications electronically by registering on the Registrars’ website, www.signalshares.com and following the instructions. To register, shareholders will require their investor code (IVC): this is an 11 digit number starting with five or six zeros and can be found on your dividend tax voucher or your share certificate.
Receiving corporate communications by email has a number of benefits including being more environmentally friendly, reducing unnecessary waste, faster notification of information to shareholders and eventually leading to a reduction in company costs.
Shareholders who register on the above website can also check their shareholding, view their dividend history, choose their dividend options, register changes of address and dividend mandate instructions.
Important information
Croda International Plc (Croda) has partnered with its Registrar, Link Group (Link Group is now known as MUFG Pension & Market Services), engaged a professional asset reunification service, AssetTrace+, to trace and contact shareholders who have, for one reason or another, become disconnected from their Croda shareholding and have unclaimed dividends owing to them.
Croda appreciates that shareholders can lose touch with us for a variety of reasons. Some shareholders do not notify our Registrar when they move home or circumstances change so details on the share register may be out of date. Shareholders may also simply forget about or be uncertain about their shareholding.
We want to drive shareholder engagement and reunite as many shareholders as possible with their lost assets and have asked AssetTrace+ to contact all shareholders with unclaimed dividends over 12 months old. If you have received a letter from AssetTrace+ please take action.
Why is this entitlement due?
Cheques that have been issued in respect of dividends paid by Croda may have been returned undelivered and/or remain uncashed. Croda has instructed AssetTrace+ to try to find and assist shareholders or their legal representatives with the repatriation of unclaimed monies to which they may be entitled.
Who are AssetTrace+?
AssetTrace+ is a trading name of Link Market Services Limited and is part of Link Group who are the Croda Registrar. Asset Trace+ operates a service which helps reunite individuals, or their legal representatives, with unclaimed assets relating to companies in which they are or were a shareholder.
What should you do if you have received a letter?
AssetTrace+ will only send a letter to an address where they have a high level of confidence that the shareholder, or their legal representative, resides – whether that is a newly identified address or the existing address on the share register. The programme is designed to facilitate the recovery of entitlements and make the process as easy as possible. Please follow the instructions provided in the letter and either claim your entitlement online or, where required, return the signed and dated form (along with any necessary documents to Asset Trace+.
What is dividend forfeiture?
The Croda Articles of Association allow unclaimed dividend payments that were paid six or more years ago to be forfeited. This means that if you do not respond by the deadline specified on the Claim Letter then these outstanding dividends will be forfeited and returned to Croda.
How do I contact AssetTrace+?
AssetTrace+ is part of Link Group who are Croda’s Registrars.
Email: reunification@linkgroup.co.uk
Telephone: UK 0333 300 1935 or from overseas +44 333 300 1935
Lines are open Monday to Friday, 8.30am – 5.30 pm UK time excluding public holidays in England and ales. Calls are charged at the standard geographical rate and will vary by provider. Calls from outside the UK will be charged at the applicable international rate.
Post: AssetTrace+, Central Square, 29 Wellington Street, Leeds, LS1 4DL
What should I do if I do not want to use the AssetTrace+ service?
To make your own arrangements to recover your entitlements please contact our Registrar, Link Group. Please be aware that there may also be charges for the services provided by Link.
Email: shareholderenquiries@linkgroup.co.uk
Telephone: UK 0371 664 0300 or from overseas +44 371 664 0300
Lines are open Monday to Friday, 9.00 am - 5.30 pm UK time excluding public holidays in England and Wales. Calls are charged at the standard geographical rate and will vary by provider. Calls from outside the UK will be charged at the applicable international rate.
Post: Link Group, Central Square, 29 Wellington Street, Leeds LS1 4DL on 0800 169 7775. Lines are open 8.30am to 5.30pm, Monday to Friday (excluding UK public holidays).
Shareholders can arrange to have dividends paid direct into their bank account.
- Your dividend reaches your bank account on the payment date
- It is more secure: cheques can be lost in the post
- Avoids the inconvenience of depositing a cheque
- Helps to reduce fraud
Those living outside the UK can choose to receive their next dividend in their local currency. Link Group has partnered with Deutsche Bank to provide a service that converts GBP sterling dividends into local currencies at a competitive rate. You can choose to receive payment direct to your local bank account or can receive a currency draft.
Sign up to these services at www.signalshares.com by clicking on ‘your dividend options’ and following the instructions, or by contacting the Customer Support Centre.
For more information contact Link Group.
Protect yourself: if you are offered unsolicited investment advice, discounted shares, a premium price for shares you own, or free company or research reports, you should take the name of the organisation or firm contacting you and use the Financial Services Register at www.fca.org.uk to ensure they are authorised, using the details on the FCA register to contact the firm.
Remember: if it sounds too good to be true, it probably is. If you use an unauthorised firm to buy or sell shares or other investments you will not have access to the Financial Ombudsman Service or Financial Services Compensation Scheme (FSCS) if things go wrong.
If you have already paid money to share fraudsters, call Action Fraud on 0300 123 2040
